How do I add items to my FreshFolio pantry?

Scan a barcode to fill in the product details, point your camera at the "Best By" date to capture it, or add items manually. On Pro, you can also scan a grocery receipt to add every item at once.

Do guests need the PlanningInSync app to RSVP?

No, guests do not need the app. They can RSVP via a web link without downloading anything.

How do expiration alerts work in FreshFolio?

Each time you open the app, FreshFolio checks for anything expiring within your chosen window of 3, 5, or 7 days, set in Settings, and sends one notification per pantry. The countdown is shorter once you mark an item as opened.

Support & Help Center

For app-specific help, visit the product help pages below. For general inquiries, email admin@illyriasolutions.com.

FreshFolio Support

Common Questions

How do I add items to my pantry? Scan barcodes, capture "Best By" dates with your camera, or add manually. Pro adds grocery receipt scanning.
Can I share my pantry? Yes. Invite family or roommates with a secure link, and everyone sees the same live inventory and shopping list. Pro adds multiple pantries.
How accurate is barcode scanning? We check against a huge, constantly-growing product database, so most items scan correctly on the first try.
What if I buy the same item twice? Each purchase is tracked separately, so if you buy milk twice, FreshFolio remembers both expiration dates.
Can FreshFolio suggest recipes from what I have? Yes, on Pro. AI builds recipes from your pantry, starting with what's about to expire, and What Can I Cook? shows which saved recipes you can make right now.
How do expiration alerts work? Choose a 3, 5, or 7 day window in Settings, and FreshFolio notifies you when items are getting close, with a shorter countdown once an item is opened.

Full FAQ available at freshfolio.illyriasolutions.com/help

PlanningInSync Support

Common Questions

Do guests need the app? No! They RSVP via web link without downloads.
What is the guest limit? Unlimited guests per event.
How do I invite helpers? Use the Helpers tab; they get full event coordination access.
Can guests volunteer to help? Yes! In the app, they tap Request Helper Access on the event; you approve them in the Helpers Inbox.
How long is media stored? 60 days post-event; 18-month hard cap for all files.
Can I track expenses? Yes! Set budgets and track actual spending per task/food item.

Full FAQ available at planninginsync.com/help

Account & Privacy

What data do you store? Only basic analytics and emails you send us on this marketing site; product data governed by product-specific policies.
How is my data protected? Your connection is encrypted in transit (HTTPS), and every change is verified on our servers before it's saved.
How do I delete my account? Contact admin@illyriasolutions.com or use in-app account deletion for each product.

Technical Issues

If you encounter bugs, crashes, or performance problems:

Email admin@illyriasolutions.com with device type, OS version, and steps to reproduce.
Include screenshots if helpful.
Check product-specific help pages for known issues and updates.