How do I add items to my FreshFolio pantry?

You can add items by scanning barcodes, using OCR to detect expiration dates, or adding them manually.

Do guests need the PlanningInSync app to RSVP?

No, guests do not need the app. They can RSVP via a web link without downloading anything.

Yes, it is free for personal planning. New accounts receive two free sharable event credits.

You will receive notifications 7 days, 3 days, and on the day of expiration, as well as after an item has expired.

For app-specific help, visit the product help pages below. For general inquiries, email admin@illyriasolutions.com.

How do I add items to my pantry? Scan barcodes, use OCR for expiration dates, or add manually.
Can I share my pantry? Yes! Pro plans support up to 50 members across 10 pantries.
How accurate is barcode scanning? Uses OpenFoodFacts database with crowdsourced product info.
What is an Item Master vs. Lot? Item Master is the reusable product template; Lot tracks each purchase instance.
How do expiration alerts work? Notifications at 7 days, 3 days, expiration day, and after expiration.
What if my subscription expires? 7-day grace period; then read-only mode so you never lose access to your inventory.

Do guests need the app? No! They RSVP via web link without downloads.
Is PlanningInSync free? Yes for personal planning. New accounts get 2 free sharable event credits.
What is the guest limit? Unlimited guests per event.
How do I invite helpers? Use the Helpers tab; they get full event coordination access.
Can guests volunteer to help? Yes! They opt-in during RSVP; you approve via Helpers Inbox.
How long is media stored? 60 days post-event; 18-month hard cap for all files.
Can I track expenses? Yes! Set budgets and track actual spending per task/food item.

What data do you store? Only basic analytics and emails you send us on this marketing site; product data governed by product-specific policies.
How is my data protected? HTTPS-only, security headers, server-as-authority backend patterns.
How do I delete my account? Contact admin@illyriasolutions.com or use in-app account deletion for each product.

If you encounter bugs, crashes, or performance problems:

Email admin@illyriasolutions.com with device type, OS version, and steps to reproduce.
Include screenshots if helpful.
Check product-specific help pages for known issues and updates.